Privacy Policy
Effective Date: August 18, 2026
Client Inpour Solutions (“CIS,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we may collect, use, store, and disclose information when you visit our website, submit a form, schedule a consultation, communicate with us, purchase services, or otherwise interact with Client Inpour Solutions.
1. Information We May Collect
Depending on how you interact with CIS, we may collect information including:
Information You Provide
This may include:
Name;
Business name;
Email address;
Telephone number;
Mailing or business address;
Website address;
Information submitted through contact forms;
Appointment or consultation information;
Messages and communications;
Service interests;
Business information necessary to provide requested services;
Customer-support information; and
Other information you voluntarily provide.
Payment Information
If you purchase CIS services, payment information may be processed through a third-party payment processor.
CIS generally does not directly store complete payment card numbers.
Website and Technical Information
When you use our website, we or our service providers may automatically collect certain information such as:
IP address;
Browser type;
Device type;
Operating system;
Approximate geographic area;
Pages viewed;
Links clicked;
Referring website;
Date and time of visits; and
Other website usage or diagnostic information.
Communications Information
If you communicate with CIS by telephone, text message, email, chat, social media, or AI-powered communication tools, we may retain information relating to those communications as reasonably necessary to respond to you, provide services, maintain records, improve our systems, or comply with legal obligations.
2. How We Use Information
We may use information to:
Respond to inquiries;
Schedule and manage consultations;
Provide requested services;
Create and administer customer accounts;
Operate websites, CRM systems, automations, and AI services;
Send appointment confirmations and reminders;
Communicate about services requested by you;
Process transactions;
Provide customer support;
Improve our website, products, and services;
Analyze website and marketing performance;
Prevent fraud or misuse;
Maintain security;
Comply with legal requirements; and
Market CIS services where permitted by law and consistent with your choices.
We seek to collect and retain only information reasonably necessary for legitimate business purposes.
3. Text Messages and Telephone Communications
If you provide your telephone number and consent to receive text messages or calls from CIS, we may contact you regarding:
Your inquiry;
Consultation requests;
Appointment confirmations;
Service updates;
Account information; and
Marketing communications when you have provided the consent required by applicable law.
Consent to receive marketing text messages is not a condition of purchase.
Message frequency may vary.
Message and data rates may apply.
Where applicable:
Reply STOP to unsubscribe from text messages.
Reply HELP for assistance.
Opting out of marketing communications will not necessarily prevent CIS from sending communications that are reasonably necessary to complete a transaction, provide a requested service, or respond to you, where permitted by law.
4. Email Communications
We may send emails relating to consultations, inquiries, purchases, services, customer support, or other interactions with CIS.
Where applicable, marketing emails will include an unsubscribe mechanism.
You may unsubscribe from marketing emails at any time, although you may continue receiving transactional or service-related communications.
5. Artificial Intelligence and Automated Systems
CIS may use artificial intelligence and automated systems to help:
Respond to inquiries;
Answer common questions;
Qualify leads;
Schedule appointments;
Route communications;
Generate or assist with content;
Analyze business information;
Automate workflows; and
Improve customer service.
Information provided through an AI-powered chat, telephone agent, form, or similar system may be processed by CIS and relevant technology providers in order to deliver the requested functionality.
Please avoid submitting highly sensitive information unless it is reasonably necessary and you have been instructed to provide it through an appropriate channel.
6. Cookies and Analytics
CIS and its service providers may use cookies, pixels, analytics technologies, and similar tools to:
Operate the website;
Remember preferences;
Understand website usage;
Measure marketing performance;
Diagnose technical issues;
Improve services; and
Support advertising or remarketing where permitted.
You may be able to limit cookies through your browser settings or other privacy controls.
Disabling certain cookies may affect website functionality.
7. How We May Share Information
CIS does not sell personal information for money as part of its ordinary business operations.
We may disclose information to service providers and business partners when reasonably necessary to operate CIS or provide requested services.
These may include providers of:
Website hosting;
CRM and marketing automation;
Email;
SMS and telecommunications;
Artificial intelligence;
Appointment scheduling;
Analytics;
Payment processing;
Cloud storage;
Customer support;
Cybersecurity;
Accounting or professional services; and
Other technology infrastructure.
We may also disclose information:
At your direction or with your consent;
To protect the rights, safety, or security of CIS or others;
To investigate fraud or misuse;
When required by subpoena, court order, legal process, or applicable law;
In connection with a merger, sale, acquisition, financing, restructuring, or transfer of all or part of the business; or
As otherwise permitted by law.
We may use aggregated or de-identified information that does not reasonably identify an individual.
8. Third-Party Platforms
CIS services may integrate with third-party platforms such as CRM providers, payment processors, Google services, social media networks, telecommunications providers, AI providers, website hosts, analytics providers, and other software services.
These companies maintain their own privacy policies and practices.
CIS is not responsible for the privacy practices of a third-party website or service that you independently access.
9. Data Retention
We retain personal information only for as long as reasonably necessary for purposes such as:
Providing services;
Maintaining business records;
Managing customer relationships;
Fulfilling contractual obligations;
Resolving disputes;
Preventing fraud;
Enforcing agreements; and
Complying with legal, tax, accounting, or regulatory requirements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Data Security
CIS uses reasonable administrative, technical, and organizational measures intended to protect information against unauthorized access, misuse, alteration, loss, or disclosure.
However, no online system or method of electronic transmission can be guaranteed to be completely secure.
You should use appropriate caution when sending sensitive information electronically.
11. Your Privacy Choices
Depending on your location and applicable law, you may have rights relating to your personal information, which may include the right to:
Request access to personal information;
Request correction of inaccurate information;
Request deletion of certain information;
Obtain a copy of certain information;
Opt out of certain targeted advertising or data processing;
Withdraw consent where processing relies on consent; and
Appeal certain privacy-rights decisions where applicable.
To submit a privacy request, contact us using the information at the end of this Policy.
We may need to verify your identity before processing certain requests.
12. Maryland Residents
Maryland residents may have additional rights under the Maryland Online Data Privacy Act (MODPA) where that law applies.
Those rights may include the ability to access, correct, delete, or obtain a portable copy of certain personal data and to opt out of certain forms of targeted advertising, sale of personal data, or profiling.
Certain businesses, data, and processing activities may be exempt from some or all requirements of MODPA.
CIS will respond to valid privacy requests as required by applicable law.
13. California Residents
California residents may have additional privacy rights under applicable California law.
Where applicable, these rights may include requesting information about personal information collected or disclosed, requesting correction or deletion, and opting out of certain uses or disclosures.
CIS does not discriminate against consumers for exercising privacy rights provided by applicable law.
14. International Visitors
If you access CIS services from outside the United States, your information may be transferred to, processed, and stored in the United States or other jurisdictions where CIS service providers operate.
Depending on your jurisdiction, you may have additional privacy rights.
15. Children’s Privacy
The CIS website and services are intended for businesses and adults and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 through this website.
If you believe a child has provided personal information to CIS without appropriate authorization, please contact us so we can review the situation.
16. Sensitive Information
Please do not submit highly sensitive personal, financial, medical, or confidential information through general website forms, ordinary SMS messages, or website chat unless CIS has specifically instructed you to use that channel and appropriate safeguards are in place.
Healthcare providers and other regulated businesses using CIS services remain responsible for determining their own privacy, security, consent, and regulatory requirements.
17. Business Customer Data
CIS customers may use our technology and services to communicate with or process information relating to their own customers, leads, patients, or clients.
In those situations, the CIS customer remains responsible for determining what information it may lawfully collect and how that information may be used.
Where CIS processes information on behalf of a customer, additional contractual terms may apply.
18. External Links
Our website may contain links to other websites.
We are not responsible for the content, security, or privacy practices of websites that CIS does not operate.
We encourage you to review the privacy policies of third-party websites before providing information to them.
19. Changes to This Privacy Policy
We may update this Privacy Policy as CIS, our technology, or applicable law changes.
When material changes are made, we will post an updated Policy with a revised effective date.
We encourage visitors to review this page periodically.
20. Contact Us
Questions, requests, or concerns regarding this Privacy Policy may be directed to:
Client Inpour Solutions
Baltimore, Maryland
Email: [email protected] or [email protected]
Last Updated: August 18, 2026